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FAQ’s

Alexander Anderson Center For Real Estate Education Policies

Thanks for being a CFREE Student! Did you know that many of our courses can be transferred to another student for no additional charge? Check out the FAQS & Refund Policy for more information.

Qualifications for NJ License (Real Estate Salesperson Course)

In September 2020 Gov. Murphy passed a law stating that all undocumented immigrants can obtain professional licenses.  This includes real estate licenses. In order to take the STATE exam, you will need to have a Social Security number or an ITIN number.

Screening Questions:

  1. With the exception of motor vehicle violations, have you ever been convicted of a crime, misdemeanor, or disorderly persons offense in the state of New Jersey, any other state or by the federal government, or are you presently on probation or parole?
  2. Is there a criminal complaint, disorderly persons charge, a criminal accusation or
    criminal information presently pending against you or are you presently under indictment in New Jersey, any other state or by the federal government, or are you presently enrolled in New Jersey’s PreTrial Intervention (PTI) program or any similar state or federal program involving the deferral of the disposition or sentencing in a criminal matter?
  3. Have you ever had a real estate or other professional license, certification or similar credential revoked, suspended, surrendered in lieu of formal prosecution, or denied in New Jersey or any other state?
  4. Do you have a child support obligation on which there is an arrearage due that equals or exceeds the amount of child support payable for six months or are you the subject of a child support related warrant, or during the past six (6) months have you failed to provide any court ordered health care coverage, or have you failed to respond to a subpoena relating to a paternity or child support proceeding?
  5. Will you be under the age of 18 at the time you take the examination?
  6. Is your highest education level less than that of a high school graduate or the holder of a G.E.D?

Screening Questions:

    1. With the exception of motor vehicle violations, have you ever been convicted of a crime, misdemeanor, or disorderly persons offense in the state of New Jersey, any other state or by the federal government, or are you presently on probation or parole?
  1. Is there a criminal complaint, disorderly persons charge, a criminal accusation or
    criminal information presently pending against you or are you presently under indictment in New Jersey, any other state or by the federal government, or are you presently enrolled in New Jersey’s PreTrial Intervention (PTI) program or any similar state or federal program involving the deferral of the disposition or sentencing in a criminal matter?
  2. Have you ever had a real estate or other professional license, certification or similar credential revoked, suspended, surrendered in lieu of formal prosecution, or denied in New Jersey or any other state?
  3. Do you have a child support obligation on which there is an arrearage due that equals or exceeds the amount of child support payable for six months or are you the subject of a child support related warrant, or during the past six (6) months have you failed to provide any court ordered health care coverage, or have you failed to respond to a subpoena relating to a paternity or child support proceeding?
  4. Will you be under the age of 18 at the time you take the examination?
  5. Is your highest education level less than that of a high school graduate or the holder of a G.E.D?

You have one year from the date of purchase to attend and complete courses including school exams.

  1. Tuition to the school does not include books/material.
  2. All State fees are IN ADDITIONAL to your school tuition and will be paid appropriately by the student.
  3. Once school tuition is paid, there are no mandatory additional fees required to attend classes.
  4. Optional additional fees: Textbooks/material, study packages, study videos, etc.

After the completion of the required course hours, students are required to take and pass the school exam (within their tuition) in order to receive the course satisfaction certificate required to register and sit for the state licensing exam.

In the event that the student does not pass the school exam, they may repeat the school exam as many times as necessary, with no additional cost within their tuition time, every 24 hours. If the student does not pass the school test, they may attend subsequent classes at no charge within their tuition time. An additional purchase of an extension may be required to continue.

A grade of 70% is required to pass the exam for students who registered with the school prior to 2024. A grade of 80% is required to pass the exam for students who registered with the school in or after 2024.

Policy for Requesting Special Arrangements Due to Disability or ESL Accommodation

The Center for Real Estate Education follows the same policy as PSI, the NJ state testing center, for special arrangements.

Candidates requesting accommodations due to a disability or ESL must email the required documentation to info@recareercenter.com.

For Disability Accommodations: Submit documentation from a medical authority or learning institution on official letterhead that includes:

  • Description of the disability and testing limitations
  • Recommended accommodation
  • Name, title, and contact information of the medical authority
  • Original signature of the medical authority

For ESL Accommodations: Submit the following:

  • A personal letter requesting accommodation
  • A letter from an English instructor or sponsoring company on official letterhead certifying that English is not your primary language

Thank you for your understanding and cooperation.

Once students pass the school exam, they are required to register to take the state exam to get their license. The exam must be taken and passed within one year of the course completion date. For information on the state test please visit, www.psiexams.com.

 After taking and passing the state exam, students are required to be fingerprinted through Identogo. The fingerprints are valid for 90 days. After being fingerprinted the student must apply for their license through a sponsoring real estate broker within one (1) year of passing their school/course exam.

Failing to complete this process will result in the student needing to repurchase and retake the entire 75 hour pre-licensing course. We cannot extend your time after you are entered into the PSI testing system.

Per NJAC11:5-2.2(s), the attendance policy is as follows:

To satisfactorily complete any pre-licensing course a student must achieve a passing grade and attend at least 80% of the session hours required for the course by NJAC11:52.1.

CFREE will monitor the student’s hours. Live-Online classes are tracked during class upon entering the virtual classroom. In-Person classes are tracked by an admin member. Self-Paced classes are tracked via 3rd party counter.

All students are responsible for keeping track of their own chapters date of attendance.

Mission Statement

At the Alexander Anderson Center for Real Estate Education, our goal is to give both new and seasoned real estate professionals in the knowledge and skills they need to excel in this fast-paced industry.

We do this by providing a wide range of educational resources, including licensing courses, seminars, certifications, and podcasts. Whether you’re at our cutting-edge facility in New Jersey or accessing our online platform, CFREEConnect, we ensure top-notch learning materials are available to you. Our approach focuses on practical learning, giving you hands-on training in crucial areas within Real Estate. Our classes, led by industry experts, combine a choice of live teaching sessions and self-paced online learning to prepare you for real-world challenges in real estate.

We’re particularly committed to helping you prepare for licensing exams, offering effective preparation courses and study materials to support your journey to passing your state exam and becoming licensed.

In short, We Make Real Estate Simple by offering flexible schedules, interactive classes, and in-
depth training. Our aim is to share everything you need to know about real estate, empowering
you to succeed.

This comprehensive pre-licensing course provides an in-depth exploration of fundamental principles, practices, and laws governing the real estate industry at both national and New Jersey-specific levels. Through detailed examination of key topics, participants will gain a thorough understanding of essential concepts and regulations essential for success in the real estate profession.

Section I: National Principles, Practices, and Laws This section delves into the foundational elements of the real estate business, covering topics such as real estate professions, brokerage, ownership structures, encumbrances, leasing essentials, legal descriptions, contract law, agency relationships, conveyance contracts, market economics, appraisal, finance, investment, taxation, professional practices, closings, licensing, risk management, and property management.

Section II: New Jersey Principles, Practices, and Laws Specifically tailored to the regulatory environment of New Jersey, this section provides detailed insights into the state’s real estate commission, brokerage regulations, agency and business practices, real estate contracts, housing regulations, and other pertinent laws and practices unique to the state.

Throughout the course, learners will engage with case studies, chapter tests, real estate mathematics, practice examinations, and glossaries, ensuring a comprehensive grasp of the material. By the end of the course, participants will be equipped with the knowledge and skills necessary to navigate the complexities of the real estate industry, whether operating nationally or within the regulatory framework of New Jersey.

At the Alexander Anderson Center for Real Estate Education, we uphold the highest standards of academic integrity and expect all students to conduct themselves with honesty, integrity, and personal responsibility throughout their learning journey. Cheating in any form undermines the trust and credibility of our educational programs and is strictly prohibited.


Policy Statement:

1. No Cheating: Cheating, which includes but is not limited to plagiarism, collusion, fabrication, and unauthorized collaboration, is strictly prohibited. Students are expected to complete all coursework, assessments, tests, and assignments independently, without seeking unauthorized assistance from external sources or other individuals.

2. Individual Completion: Each student is responsible for completing all course requirements independently. All work submitted must be the sole product of the student’s own effort and intellect.

3. Consequences of Cheating: Any student found to have engaged in cheating or academic dishonesty will face serious consequences, including but not limited to:
                               – Immediate expulsion from the course or program.
                               – Revocation of course credit and credentials earned.
                               – Disqualification from future enrollment in courses or programs offered by The Center for Real Estate Education
                               – Legal action, if deemed necessary.

4. Refund Policy: In cases where a student is found to have engaged in cheating, there will be no refund of tuition fees paid for the course or program.

Maintaining academic integrity is paramount to the integrity and reputation of the Alexander Anderson Center for Real Estate Education. We expect all students to uphold these principles and to take personal responsibility for their actions. By adhering to this policy, we ensure a fair and ethical learning environment for all participants.

The Alexander Anderson Center for Real Estate Education reserves the right to update or modify this policy as necessary to reflect changes in educational practices and evolving standards of academic integrity.

Purchase and Extensions:

You have 6 months from the date of purchase to attend and complete courses including school exams. 

1. Tuition to the school does not include hard copy books/material.
2. All PSI & State fees are IN ADDITION to your school tuition and will be paid by the student.
3. Once school tuition is paid, there are no mandatory additional fees required to attend classes.
4. Optional additional fees: Hard copy textbooks/materials, study packages, study videos, other classes. Extensions are offered to students who have begun the course but have not finished in the allotted amount of tuition time.

Months 6-15 after beginning course: A maximum of Two (2) 3-month extensions will be offered to each student for an additional fee within the first 15 months after beginning course.

Months 16+: Students do not have to repurchase course at full price. Students have the option to purchase additional 6-month extensions for a lower fee. However, it’s important to note that in order to ensure they receive all the necessary and updated information from the real estate commission, students will need to restart the course from the beginning.

 

Payment Plans:

  • Payment Plans are provided for various tuition and fees. A non- refundable deposit must be made and the student will be required to provide a credit card to be placed on file for subsequent payments.
  • The remaining balance will be charged within two (2) weeks time. Any students with a remaining balance will not be able to take the school test.
  • All students with balances that remain past 2 months can be removed from the school rolls and/or lose access to classes until payment is made.
  • If a student is removed from the course, the time the student will be required to submit a new application and repay the all fees including deposit in full.
  • Service fees are non-refundable.

 

Refund Policy:

  • All deposits are non-refundable.
  • Once modules are accessed no refunds will be given.
  • All extensions are non-refundable.
  • A $99 fee will be withheld from the refund for the Self-Paced Course once the
    account is set up regardless of access within the first 30 days.
  •  No refunds will be given after 30 days of purchase regardless of access.
  • Packages cannot be downgraded.
  • Self-paced can be transferred to live-online, any credits will be placed on account to be used within 6 months.
  • No refunds will be given after your tuition expires.
  • No refunds will be given on hard copy or digital Books/Materials & Merch Store Items.
  •  No refunds will be given for Groupon or other third party selling sites.
  •  The Center for Real Estate Education accepts cash and credit cards. No personal checks are accepted.
  • All business checks must clear before student may begin.
  • All credits must be used within 6 months of ORIGINAL purchase date. Credited funds cannot be redeemed or refunded after.
  • Difference in transferred classes from purchase price will remain an account credit to be used within 6 months of original purchase.

 

All withdrawal/refund requests MUST be in writing to management@recareercenter.com stating you understand the terms of the refund policy. Once we receive your e-mail, the director or an admin team member will contact you to go over your options/next steps. Please allow up to 5 business days.

We understand that unexpected illness or disabilities may affect your ability to complete exams.
To ensure fairness and support for all students, we offer illness extensions and testing accommodations as outlined below.

Illness Policy Extension:

Illness extensions are considered on a case-by-case basis. To request an extension due to illness, please follow these steps:

  1. Email your request to info@recareercenter.com.
  2. Attach a letter from a doctor or medical authority detailing:
    • Description of the medical illness.
    • Dates of illness.
    • Name, title, and telephone number of the medical authority or specialist.
    • Original signature of the medical authority or specialist.

   
Please note that extensions for common colds are not available. We aim to accommodate genuine medical situations while maintaining the integrity of our policies.

 

Testing Accommodations:

We are committed to ensuring equal access to our exams for all applicants, including those with disabilities. If you require accommodations due to a disability or difficulty in taking the examination, please follow these steps:

  1. Email your request to info@recareercenter.com.
  2. Submit documentation from a medical authority or learning institution that includes:
    • Description of the disability and its impact on testing.
    • Recommended accommodation or modification.
    • Name, title, and telephone number of the medical authority or specialist.
    • Original signature of the medical authority or specialist.


We adhere to the Americans with Disabilities Act (ADA) of 1990 and strive to provide appropriate accommodations to ensure a fair testing environment for all applicants. For both illness extensions and testing accommodations, we review each request with care and confidentiality. Our goal is to support your success while upholding the standards of our educational programs.

If you have any questions or need further assistance regarding illness extensions or testing accommodations, please don’t hesitate to contact us. Your well-being and academic progress are important to us.

 

Tech Equipment Requirements for Online Course:


To ensure a smooth learning experience and successful completion of the course curriculum, you’ll need the following equipment:

  1. Computer, Laptop, or Tablet
    • You must have access to a reliable computer, laptop, or tablet to access course materials and participate in online activities. For a better learning experience we do not recommend taking this course on a smartphone, though it is possible.
    • We recommend using devices with Chrome or Firefox installed for optimal compatibility with our learning platform.
  2. Internet Connection
    • A stable and strong internet connection is essential for accessing online lectures, submitting
      assignments, and participating in discussions without interruptions.
  3. Printer (Optional)
    • While not mandatory, we recommend having access to a printer or a nearby printing service to print your final course completion certificate.
    • Having a physical copy of your certificate can serve as tangible evidence of your achievement
    • Your certificate may be requested by additional states as proof of course completion

 

Ensuring you have the necessary equipment will contribute to a seamless and productive learning experience throughout the course. If you have any questions or concerns regarding the equipment requirements or need assistance with technical aspects, please don’t hesitate to reach out to our support team. We’re here to help you succeed in your online learning journey.

 

ADA Compliance:

The CFREEConnect LMS (powered by SkyPrep) is ADA compliant. For more information please visit https://skyprep.com/vpat/

All requests must be in writing to info@recareercenter.com with supporting documentation.

Once we receive your e-mail, the director or an admin team member will contact you to go over your options/next steps. The director is available typically Monday – Friday from 10am – 3pm. Please allow up to 4 business days.

We respect your privacy and do not tolerate spam. We will never sell, rent, lease or give
away your information to any third party. Nor will we send you unsolicited email.

E-Mail: info@recareercenter.com
Phone: 201-343-6640
Physical Office Address: 14 Bergen St, Hackensack, NJ 07601
Business Hours: Monday – Friday from 9am – 5pm

Withdrawal and Refund Policy

GENERAL FAQS

Please be sure to read the details regarding your specific purchase under the General FAQS

  • All deposits are non-refundable.
    • All extensions are non-refundable.
    • A $99 fee will be withheld from the refund for the Self-Paced Course once the account is set up regardless of access.
    • A $60 fee will be withheld from the refund if the dashboard is accessed but no classes are attended within 14 days of purchase.
    • No refunds will be given after 30 days of purchase (even if you did not attend a class) but can be used as a credit towards other classes. You may request a class transfer to a new persons (case by case basis.)
    • No refunds will be given after you attend/entered ANY class, for any amount of time. This includes the self-paced program. You may request a class transfer to a new persons (case by case basis.)
    • No refunds will be given after your tuition expires.
    • No refunds will be given on Books/Materials & Merch Store Items.
    • No refunds will be given for Groupon or other third party selling sites.
    • The Center for Real Estate Education accepts cash and credit cards.
    • All credits must be used within 6 months of ORIGINAL purchase date. Credited funds can not be redeemed or refunded after.
    • Difference in transfered classes from purchase price will remain an account credit to be used within 6 months of original purchase.
  • All refund/withdrawal requests must be submitted in writing to Management@recareercenter.com stating you understand the terms of the refund policy. Once we receive your e-mail, the director or an admin team member will contact you to go over your options/next steps. Please allow up to 4 business days.

     

LIVE-ONLINE LICENSING CLASSES

  • If you paid in full and you wish to obtain a refund prior to starting any classes (and within 14 days of purchase,) a 50% of LIST PRICE (not sale price) fee will be assessed for the NJ 75 Hour Pre-Licensing course/150 Hour Broker Class or 30% fee on the list price (not sale price) fee will be assessed for all other classes.
  • A $55 fee will be withheld from the refund if the dashboard is accessed but no classes are attended within 30 days of purchase.
  • No refunds will be given after 30 days of purchase (even if you did not attend a class) but can be used as a credit towards other classes.
  • No refunds will be given after you attend/enter any class, for any amount of time.
  • Packages cannot be downgraded.
  • If you cannot attend class, you may request a transfer to another class or to another persons (case-by-case)


SELF-PACED LICENSING CLASS

  • A $99 fee will be withheld from the refund for the Self-Paced Course once the account is set up regardless of access.
  • Packages cannot be downgraded.
  • Self-paced can be transferred to live-online with a credit placed on account to be used within 6 months.

SELF-PACED & LIVE-ONLINE LICENSING CLASS

  • No refunds will be given after you attend/entered ANY class, for any amount of time. This includes the self-paced program.
  • A $99 fee will be withheld from the refund for the Self-Paced Course once the account is set up regardless of access.
  • Package cannot be downgraded once access is received.

     

CERTIFICATE CLASSES

  • If you wish to refund your class, a 30% fee on the list price (not sale price) will be assessed for all certificate classes – WOC, BRRRR, FFF, PM, SUCCESS.
  • You may choose to CANCEL your class and redeem a credit that can be used for a future class.
  • You may change the date of attendance for your class prior to attending (within 1 year) at no additional charge.
  • No refunds will be given after you attend/enter any class, for any amount of time.

     

SELF-PACED STUDY/CRAM/CE CLASSES

  • No refunds will be given once credentials/discount codes are received.
  • The NJ 21 Unit Video Cram cannot be refunded or credited.
  • The NJ State Test Prep Cram Package can be used as credit, less a $10 material fee, if credentials have not been sent by an admin.
  • The Real Estate Math Class can be used as credit if credentials have not been sent by an admin.
  • All CE Classes are non-refundable.

     

PAYMENT PLANS & DISPUTES

  • All deposits are non-refundable.
  • If you paid in full and you wish to obtain a refund prior to starting classes, a $195 fee will be assessed for the 75 Hour Pre-Licensing course or 30% fee on the list price (not sale price) will be assessed for all other classes.
  • Full refunds are not given after a course is attended, dashboard is accessed, or login credentials have been sent.
  • If an outstanding balance remains for 12 weeks or more without an alternative payment plan made by the student, The Center for Real Estate Education reserves the right to remove the student from the class without a refund of deposit. All arrangement modifications must be submitted in writing via e-mail (info@recareercenter.com) and the Center for Real Estate Education reserves the right to refuse a modification.
  • Any student with an outstanding balance for 12+ weeks will no longer have their hours tracked nor be allowed to take their school exam.
  • If a student disputes the tuition cost after purchase, their dashboard will be deactivated and hours will not be tracked until the dispute is settled.
  • Center for Real Estate Education reserves the rights to submit documentation to counter the dispute which may include student’s personal information provided to us.

     

AFFILIATE PROGRAM

  • Codes and Referral Fees cannot be applied after a course is purchased.
  • Previous referrals cannot be applied after sign-up (if you are a broker, please contact the admin team.)

     

BOOKS/MATERIAL/MERCH STORE

  • No refunds will be given for books, materials, or items purchased in the Merch Store.
  • If you are having your book shipped, please ensure the proper address is entered.
  • CFREE & its affiliates are not responsible if the incorrect address is entered by the student.
  • Additional fees may occur to the student if a book is returned to sender or needs to be re-shipped due to address error.
  • CFREE & its affiliates are not responsible for lost, stolen, or damaged items during transit. A claim must be entered with the shipping carrier within 30 days of original shipment date.
  • If an item is shown as delivered to the correct address, CFREE reserves the right to charge for shipping, handling, or other associated costs to the student.
  • We do not ship to PO Boxes.
  • Transcripts are not provided during or after the courses.

     

INSURANCE CLASSES

  • Online Courses/Classes are only eligible for a refund within 30 days of purchase ONLY IF the course/class has NOT been accessed.
  • If eligible for a refund, a $50 administrative fee will apply
  • Online Courses/Classes are NOT refundable after the Courses/Classes have been accessed for ANY amount of time.

All withdrawal requests must be submitted in writing to management@recareercenter.com stating you understand the terms of the refund policy.

Once we receive your e-mail, the director or an admin team member will contact you to go over your options/next steps. The director is available typically Monday – Friday from 10am – 3pm. Please allow up to 4 business days.

Please check the schedule consistently at www.recareercenter.com/schedule for updates

  • Payment Plans are provided for tuition and fees. A non-refundable deposit must be made and the student will be required to provide a credit card to be placed on file for subsequent payments.
  •  The remaining balance will be charged within two (2) weeks time. Any students with a remaining balance will not be able to take the school test.
  • All students with balances that remain past 2 months can be removed from the school rolls and/or lose access to classes until payment is made.
  • If a student is removed from the course, the time the student will be required to submit a new application and repay the all fees including deposit in full. 
  • Service fees are non-refundable.

In the event of class being canceled or having a delayed start for an emergency or inclement weather information will be posted on our website at www.recareercenter.com/schedule and in the ‘announcements’ on the CFREEConnect Dashboard. Center for Real Estate Education is not responsible for students arriving at our location when a class is canceled or fees, tickets, accidents, etc. that occur to or from travel to 14 Bergen St, Hackensack, NJ.

All school policies and procedures are subject to change without notice.

  • We respect your privacy and do not tolerate spam. We will never sell, rent, lease or give away your information to any third party. Nor will we send you unsolicited email.
  • E-Mail: info@recareercenter.com
  • Phone: 201-343-6640
  • Address: 14 Bergen St, Hackensack, NJ 07601
  • Business Hours: Monday – Friday from 9am – 5pm